FAQ
Orders & Shipping
How long does it take to process my order?
Orders are typically processed within 1–2 business days. Processing times may vary during holidays or high-volume periods.
Do you offer free shipping?
Yes. We offer free standard shipping on orders of $50 or more before taxes and discounts. Shipping costs for orders under $50 are calculated at checkout based on your location and selected shipping method.
Where do you ship?
We currently ship within the United States.
Will I receive tracking information?
Yes. Once your order ships, you will receive a confirmation email with tracking details.
Returns & Refunds
Can I return vitamins or supplements?
Due to health and safety regulations, we can only accept returns on products that are unopened, unused, and have the original safety seal fully intact.
Who pays for return shipping?
Customers are responsible for return shipping costs. Shipping fees are non-refundable.
What if my order arrives damaged or incorrect?
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include your order number and photos of the issue. We will assist you promptly.
Products & Safety
Are your supplements FDA approved?
Dietary supplements are not approved by the FDA. However, they are regulated by the FDA under dietary supplement regulations. Statements regarding supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.
Can I take supplements if I am pregnant or on medication?
If you are pregnant, nursing, taking medication, or have a medical condition, please consult a qualified healthcare professional before using any supplement or health product.
Are your products suitable for everyone?
Individual needs and sensitivities vary. Always review the product label and ingredients carefully before use.
Account & Support
Do I need an account to place an order?
No. You can check out as a guest without creating an account.
How can I contact customer support?
You can contact us at info@lifefuelllabs.com. We aim to respond within 1 business day.
General
Do you sell products from different brands?
Yes. Our store offers products from LF Laboratories as well as a curated selection of products from other trusted brands.
Can I change or cancel my order after placing it?
Once an order is placed, we begin processing it quickly. Please contact us as soon as possible, and we will do our best to assist, though changes or cancellations cannot be guaranteed.